UD Trucks, the Japanese commercial vehicle brand that is fully owned by Volvo Group, has confirmed Zahid Tractor as the new exclusive importer and distributor of UD Trucks in the Kingdom of Saudi Arabia. This announcement follows a mutual agreement between UD Trucks and Rolaco Group, (the brand’s previous partner in the Kingdom), to terminate their collaboration.
The customer is central to everything that UD Trucks does – over almost 40 years of operation in KSA, the brand has been focused on delivering the highest possible standards of customer service, with a specific focus on minimizing downtime, ensuring reliability and adhering to UD values.
During the initial phase of this new partnership, UD Trucks and Zahid Tractors’ principal objective will be to achieve the highest levels of customer satisfaction whilst ensuring that customers do not experience any delays during the brand’s transition to the new distributor.
Together, UD Trucks and Zahid Tractor are committed to raising the standards of customer service and support to the highest evels, reflecting UD Trucks’ ambitions for the Kingdom and Zahid Tractor’s long-standing reputation as a customer-centric organization.
The new partnership between UD Trucks and Zahid Tractor is a natural transition, with the Saudi-based company already serving as the importer for several other Volvo Group brands. Founded in 1967, and today focused on three core business units - Construction Machinery, Commercial Vehicles and Rental; Zahid Tractor boasts an impressive reputation for its customer service. Zahid Tractor’s branches network includes 26 locations, strategically situated across the Kingdom.